Privacy Policy – Salotpk Online Gaming Platform Pakistan

At salotpk, we take the privacy of our players seriously. This Privacy Policy sets out in plain terms what information salotpk collects from you when you use the platform — whether through the website at salotpk.win or the Android app — how that information is used, who it may be shared with, and how it is protected. It also explains the choices available to you regarding your personal data.

This policy applies to all registered players and to visitors who browse salotpk without registering. By accessing the salotpk platform or creating an account, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your data as described here. This policy should be read alongside the Terms and Conditions and the Responsible Gaming guidelines, both of which form part of your overall agreement with salotpk.

2What Information We Collect

Salotpk collects different categories of information depending on how you interact with the platform. The main categories are:

Registration Information

When you create a salotpk account you provide your name, email address, date of birth, username and password. This information is required to create and manage your account and to verify that you meet the 18+ age requirement. You may also be asked to provide your city or region within Pakistan for platform personalisation purposes.

Identity Verification Documents

Salotpk may request a copy of a government-issued identity document — such as a CNIC — when verifying your account, especially before processing a withdrawal. This is a standard platform security measure to confirm your identity matches the account registration details and the payment method on file.

Transaction and Payment Data

When you make a deposit or withdrawal in PKR, salotpk records the transaction amount, the payment method used (JazzCash, Easypaisa, Raast, bank transfer or card), the date and time, and the transaction reference provided by the payment processor. Salotpk does not store full card numbers or mobile wallet PINs — payment processing is handled by the respective third-party payment providers.

Gaming Activity

Salotpk records your gaming activity on the platform — including slot game sessions, live casino hands, sports bets placed on PSL, cricket and other markets, and bingo participation. This data is used for account management, responsible gaming monitoring, bonus eligibility and dispute resolution.

Device and Technical Data

When you access salotpk, the platform automatically collects technical information including your IP address, device type, operating system, browser type and session timestamps. If you use the Android app, app version and device identifiers are also recorded. This data is used for security, fraud prevention and platform optimisation.

3How We Use Your Information

Salotpk uses the information collected for the following purposes:

• Account Management: To create, maintain and secure your salotpk account, process your login, and verify your identity when required.
• Transaction Processing: To process your PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer, cards and mobile wallets, and to maintain accurate records of your account balance and transaction history.
• Platform Delivery: To provide the slot games, live casino, sports betting, bingo and all other features of the salotpk platform to your registered account.
• Responsible Gaming: To monitor gaming activity patterns and apply responsible gaming tools such as deposit limits, session reminders and self-exclusion where requested or where the platform identifies concerning activity.
• Fraud Prevention and Security: To detect and prevent fraudulent activity, money laundering, unauthorised account access and violations of the Terms and Conditions.
• Customer Support: To respond to your queries, resolve disputes and provide assistance with account and payment issues.
• Platform Improvement: To analyse how players use the platform — which games, features and sections are most used — so that the salotpk experience can be improved over time.
• Communications: To send account-related notifications such as deposit confirmations, withdrawal updates and important platform announcements. Salotpk will only send promotional communications if you have opted in to receive them.

4Payment Data and PKR Transactions

All financial transactions on salotpk are conducted in Pakistani Rupees. When you deposit or withdraw using JazzCash, Easypaisa, Raast, a bank transfer, debit card, credit card or mobile wallet, the actual payment processing is handled by the respective third-party payment provider. Salotpk receives confirmation data from the payment provider — including transaction references and amounts — but does not receive or store your full card numbers, mobile wallet PINs or bank account passwords.

Payment data stored by salotpk includes the transaction amount in PKR, the payment method type, the date and time of the transaction, and the transaction reference number. This data is retained as part of your account transaction history for account management and dispute resolution purposes.

If you request identity verification before a withdrawal, any CNIC or other document you submit is stored securely and used only for the purpose of verifying that the account holder matches the payment method. Verification documents are not shared with third parties beyond what is necessary for the verification process itself.

5Cookies and Device Data

Salotpk uses cookies and similar tracking technologies on the website and in the Android app to provide a functional and secure platform experience. Here is what the main categories of cookies are used for:

• Essential Cookies: These are necessary for the platform to function. They manage your login session, maintain your account state as you navigate between sections (slots, casino, sports, bingo) and secure your session against unauthorised access. The platform cannot function without these cookies.
• Functional Cookies: These remember your preferences such as your preferred language settings and display options so that you do not have to reset them each time you log in.
• Analytics Cookies: These help salotpk understand how players use the platform — which pages are visited most, how long sessions last, and which games are most popular. This data is aggregated and anonymised. It is used to improve the platform, not to identify individual players.
• Security Cookies: These are used to detect suspicious activity such as multiple failed login attempts, unusual geographic access patterns or signs of automated bot access. They are an important part of the platform's fraud prevention system.

When you use the salotpk Android app, the app may collect device identifiers and app usage data in addition to cookies. This data serves the same purposes as described above — session management, security and platform improvement.

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies will prevent you from logging into your salotpk account and using the platform normally.

6Sharing Your Information

Salotpk does not sell your personal data. We may share your information with third parties only in the following circumstances:

• Payment Processors: When you make a deposit or withdrawal in PKR, your transaction details are shared with the relevant payment provider — JazzCash, Easypaisa, Raast or your bank — to process the payment. These providers operate under their own privacy policies and security standards.
• Identity Verification Services: If you are required to verify your identity before a withdrawal, your submitted documentation may be processed by a third-party identity verification service. This service is used solely for the purpose of confirming your identity and is subject to confidentiality obligations.
• Technology and Infrastructure Providers: Salotpk uses third-party providers for hosting, server infrastructure, security monitoring and game content delivery. These providers may have access to platform data as part of their service delivery but are contractually bound to use it only for that purpose.
• Legal and Regulatory Requirements: Salotpk may disclose your information to relevant authorities if required to do so by applicable law, or if we have reasonable grounds to believe that your account has been used for fraudulent activity, money laundering or other serious platform violations. In such cases, relevant account data and transaction records may be disclosed.
• Business Transfers: In the unlikely event that salotpk undergoes a business restructuring or change of ownership, player account data may be transferred to the new entity. In such circumstances, you will be notified and the new entity will be required to honour the commitments made in this Privacy Policy.

7Data Retention

Salotpk retains your personal data for as long as your account remains active and for a reasonable period after account closure. The specific retention periods for different categories of data are as follows:

• Account Registration Data: Retained for the duration of your account and for a period after closure to support any post-closure disputes, withdrawal requests or regulatory inquiries.
• Transaction Records: PKR deposit and withdrawal records are retained for a minimum of five years from the date of the transaction. This is a standard financial record-keeping requirement for online payment platforms.
• Gaming Activity Logs: Bet history, slot session records, live casino hand logs and bingo participation records are retained for a minimum of three years. These records are used for account management, responsible gaming monitoring and dispute resolution.
• Identity Verification Documents: CNIC copies and other identity documents submitted for withdrawal verification are retained securely and deleted once the verification process is complete and the relevant records retention period has passed.
• Support Communications: Emails and chat transcripts from customer support interactions are retained for two years to support ongoing or future account queries.
• Technical and Device Data: IP address logs, device data and session logs are retained for up to twelve months for security and fraud prevention purposes.

When data is no longer needed for the purpose it was collected and the applicable retention period has passed, it is securely deleted or anonymised so that it can no longer be associated with your account.

8Your Privacy Rights

As a salotpk account holder, you have the following rights regarding your personal data. To exercise any of these rights, contact the salotpk support team at [email protected] with your registered username and a description of your request.

9Security of Your Data

Salotpk implements technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These measures include:

• Encryption of data in transit using HTTPS/TLS across the website and Android app.
• Encrypted storage of sensitive account data including passwords, which are stored as hashed values and never in plain text.
• Access controls that restrict internal access to personal data to those staff and systems that need it for legitimate operational purposes.
• Security monitoring systems that detect and alert to unusual access patterns, potential intrusions and suspicious account activity.
• Regular security reviews of platform infrastructure and third-party service providers that handle player data.

While salotpk takes data security seriously, no online platform can guarantee absolute security. You play an important role in keeping your account secure — use a strong, unique password for your salotpk account, do not share your login details with anyone, and contact support immediately if you suspect unauthorised access to your account.

10Children and Underage Users

Salotpk is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register or attempt to use the salotpk platform in any way.

If salotpk discovers that an account has been registered by someone under 18, the account will be closed immediately and any balance will be forfeited in accordance with the Terms and Conditions. Any personal data collected in connection with that account will be deleted promptly.

If you are a parent or guardian and believe that a minor in your care has registered on salotpk, please contact [email protected] immediately so that we can investigate and close the account.

11Changes to This Policy

Salotpk may update this Privacy Policy from time to time to reflect changes in platform operations, data practices or applicable requirements. When significant changes are made, registered players will be notified via the platform's messaging system or by email to the address on file. The updated policy will be published on this page with a revised effective date.

Continued use of the salotpk platform after a policy update has been published and notified constitutes acceptance of the revised policy. If you do not agree with a material change to this policy, please contact support to close your account and arrange withdrawal of any remaining PKR balance.

12Contact Us

If you have questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information is being handled, please contact the salotpk support team. We aim to respond to all privacy-related queries promptly.